AIRlert LIVE
RESPOND with a green tick, watch HUB traffic lights, and set alert emergencies plus OUTBOUND triggers from the live board — community and professional carers share one timeline.
Frequency Precision · AIRlert Portal
Open telecare.
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AIRlert LIVE is where day-to-day care happens: one shared board for family, friends and professional carers — RESPOND to alerts, watch HUB traffic lights, and set emergencies plus OUTBOUND triggers without a subscription lock-in.
The Community LOOP keeps community care informed together, while traditional telecare stays included (nurse-call points, pagers, ARC and Open API). Logged messages, system messages and OUTBOUND traffic can be downloaded later for auditing.
Saved account
Tap a saved username to fill username + password. Use × or Remove to delete a saved switch-account login from this device. Passwords stay on this device only (never uploaded) when “Remember password” is ticked — and only after a successful sign-in. Wrong password or unknown username is never remembered. In the AIRlert LIVE app, users with a saved App Key open the board without re-pairing.
Screen shots of AIRlert BOARD portal
Screen Grabs: view, download, email/SMS/WhatsApp share + RESPOND feedback
Open the PDF, download it, or send Screen Grabs + Fact Sheet + register-interest links by email, SMS or WhatsApp — with a RESPOND button for feedback.
Open Screen Grabs
Community LOOP
Family, friends and on-shift carers stay informed together. Anyone’s Acknowledge / RESPOND is visible to the rest — shared care, not a one-way alarm.
Traditional telecare included
The same hub event can still drive nurse-call points, pagers, ARC pathways and Open API partners — alongside WhatsApp, SMS and other OUTBOUND community channels.
What AIRlert Portal does
A community care platform used by family, friends and professional carers — with the same LIVE picture on phone or desktop, response logging, and pathways into ARC / nurse-call / social messaging workflows.
Outbound trafficSample data
Real £/msg rates · credit only for over-limit sends
WhatsApp£0.030/msg
42/1d180/7d510/30d
Included 400/30d · credit only after limit
110 over limit × £0.030 = £3.30 from credit
SMS£0.040/msg
8/1d35/7d120/30d
Included 100/30d · credit only after limit
20 over limit × £0.040 = £0.80 from credit
Email£0.000/msg
15/1d60/7d200/30d
Unlimited channel
No send limit — not charged from credit
AI-CALL£0.030/msg
3/1d11/7d28/30d
Included 20/30d · credit only after limit
8 over limit × £0.030 = £0.24 from credit
£25.00account credit
This sample cycle: £4.34 deducted for over-limit WhatsApp / SMS / AI-CALL only. Sends inside each channel’s allowance stay free until that cycle resets.
Add credit so limited channels keep sending after they hit their cycle limit — balance pays only those extra messages until the next hour / day / week / month reset.
- Call or email Frequency Precision with your accounting ref
- PayPal checkout (coming soon) tops up the same balance
- Unit price per message is taken from Outbound Traffic costs (UK rates shown)
- Email / Telegram / Discord have no send caps — credit is not used for them
Call +44 1837 810590Request by emailPayPal · soon
AI Message Centre3
Overnight (PDH0001 — FP Demo): went to bed at 22:14, visited the bathroom once at 03:12, rose from bed at 07:05. Expected sleep about 8h 51m (bed settle to morning rise; brief night toilet).
- Bed 22:14
- Bathroom 03:12 · 1 visit
- Rose 07:05
- Sleep ~8h 51m
Bed occupied / settled — bedroom pressure pad active (PDH0001).
Bathroom visit — bathroom PIR while bed vacant briefly (PDH0001).
Rose from bed — morning vacancy; day activity started (PDH0001).
- Receive alerts on a smartphone or at the desktop in a web browser — one shared picture for family, friends and professional carers.
- On the LIVE Board, carers see alerts in real time and can tap to respond; every response is logged (who, when, and how long it took).
- Use the portal and APP for auditing and record-keeping: message traffic and response times can be emailed or downloaded.
- Set and manage alerts remotely in the app for both personal and professional carers.
- Community care over OTT / internet messaging into ARC pathways — including sandbox work that exchanges alert events with UK operations centres and returns responses to contacts.
- Works alongside nurse-call and social messaging deployments in hospitals and care homes as well as home / community settings.
Our mission
The future of telecare is open, integrated, personalised — and subscription free.
AIRlert LIVE runs a Community LOOP: community and professional carers share the same alerts and RESPOND trail over internet messaging, while traditional telecare paths into rooms, pagers and ARCs remain part of the same event — not replaced.
Who we are
For the past forty years we have manufactured user-friendly sensors and pagers with excellent customer service from our premises in Devon — company no. 01944317.
Alongside hospital and care-home nurse-call work, AIRlert LIVE is aimed at the wider care community: families and friends at home, plus professional carers who share the Community LOOP — clear alerts, RESPOND logging and an audit trail, with traditional telecare maintained.
AIRlert began when founder Doug Dwyer built a discreet under-mattress air sensor for his mother. Today directors Christopher, Harry, Elizabeth and Thomas Dwyer continue that family company — all involved in developing and patenting AIRlert IP after decades in UK telecare.
The family board
Christopher, Harry, Elizabeth and Thomas Dwyer — directors of Frequency Precision Ltd — grew up around the AIRlert line and share responsibility for product development, patenting and running the UK family company.
Christopher Dwyer
Director
Company director; helps steer Frequency Precision and AIRlert across care-home and home-care markets.
Harry Dwyer
Director
Family director with long experience building and supporting AIRlert sensor products in the UK.
Elizabeth Dwyer
Director
Family director involved in running the UK business and keeping customer-facing operations close to the product.
Thomas Dwyer
Technical Director
Named inventor on Frequency Precision’s dual-transducer pressure-sensor patent work behind AIRlert bed occupancy.
Fun facts from the workshop
- Portal and APP logins are included for multiple users — smartphone alerts or the same picture in a browser.
- Outbound channels such as WhatsApp can be managed through AIRlert APIs, including which contact responded and when.
- Traffic and response times are captured for auditing and can be emailed or exported from the portal and the app.
- AIRlert also serves social messaging workflows and nurse-call systems in hospitals and care homes alongside community / family use.
www.AIRlert.co.uk · Frequency Precision Ltd · Cooper Yard, Old Cider Works, Abbotskerswell, Newton Abbot TQ12 5NF · Reg. 01944317
App walkthrough & hub Wi‑Fi guide
AIRlert LIVE — what you can do
Swipe for RESPOND, traffic lights, emergencies, OUTBOUND triggers and the Community LOOP. Day-to-day care lives on LIVE — not buried in Settings.
AIRlert LIVE — one shared board for family, friends and professional carers. The Community LOOP keeps everyone informed while traditional telecare (nurse-call, pagers, ARC) stays in place.
RESPOND — Tap to RESPOND (or Message Actions) so carers acknowledge an alert. A green tick shows who closed the loop for the rest of the Community LOOP.
Traffic lights — red / orange / green tiles for every HUB. Open pending causes, clear after RESPOND, fix broken OUTBOUND setup, and keep unused HUBs grey so green always means OK. (Demo tiles use fictional names / numbers.)
Emergencies & OUTBOUND triggers — from LIVE, set alert emergencies and which outbound channels fire (WhatsApp, SMS, voice, email and more) when a HUB message matches.
OUTBOUND contacts — finish who to call / message on each HUB from LIVE OUTBOUND ALERTS so the Community LOOP and professional care paths both work.
Audit downloads — logged messages, system messages and OUTBOUND traffic can be downloaded for auditing and handover (not day-to-day setup from LIVE).
Connect your AIRlert Gateway HUB to Wi-Fi
A short on-board captive portal walkthrough — no app or cable, just a phone or laptop. Four steps with screenshots.
Open the Hub Wi-Fi setup guideQuick tip: 2.4 GHz SSIDs only and case-sensitive passwords. If the captive page does not open automatically, browse to http://192.168.??.?? (the exact address is shown on the hub label / setup card — the first two octets are 192.168).